Frequently Asked Questions

 We proudly ship our products throughout the New York State area, ensuring that our fresh, handcrafted treats reach you with care and convenience. 

 We take our time to make everything from scratch for that perfect texture and flavor. So, to keep things fresh, we just need a little heads-up—48 hours before we ship your order out! 

 We keep it simple—only real ingredients that are as pure as they come. No weird additives, colorants, or preservatives here—just pure, wholesome goodness. Think Organic Wheat Flour, Organic Nuts, Organic Eggs, Organic Butter, and Organic Spices. We’re all about keeping it natural and tasty, straight from nature’s pantry!

To keep those cookies tasting as fresh as the day they were baked, store them in an airtight container at room temp. If you're a long-term planner, throw them in the freezer for up to 3 months—cookies for future you! 

 We make everything with love in our cozy home cottage bakery, but here's the thing—our equipment also processes wheat, eggs, dairy, soy, peanuts, tree nuts, and sesame. So, while we can’t guarantee our treats are completely allergen-free, if you have allergies or you need something special, just drop us a line! We’re always exploring new ways to make sure everyone can enjoy a treat. 

 Once your cookies are on their way, we’ll send you a tracking number so you can follow their delicious journey right to your doorstep. Get ready to track and snack!

We’re pretty confident you’ll love our cookies, but since they’re all made fresh and delicious, we can’t accept returns. If something’s not right or you’re not happy, just reach out to us, and we’ll make it right—because happy cookie lovers are the best kind of cookie lovers!